A 911 emergency is a situation
in which someone needs immediate help because he or she is injured or in
If you're ever in doubt and no one is around to
ask, it's better to call 911 and let the operator decide if it's a real
emergency than to take the chance that someone who needs help doesn't
get it quickly. Stay on the phone until the operator tells you it
When you call 911, the emergency dispatch operator
will ask questions such as:
"What is the emergency?" or "What
you?" or "Where do you live?"
help?" or "Who is with you?"
If you call 911 by mistake, do
not hang up the phone. This saves the operator from having to call
you back and confirm there is no emergency or sending police to check
your address for an emergency.
Here are some things you can do to be
prepared if something happens
children how to call 911.
should be near each telephone in the house, and keep a
list in your car.
Make sure your
home has working smoke alarms.
Make sure you have
a fire escape plan.
Take a first-aid
class to learn CPR so you'll be prepared to help someone
in an emergency.
Keep a first-aid
kit in the house and car and know how to use it.
Discontinuing your Traditional Phone Service? Many
people are making the decision to disconnect their home
phone and move their home telephone to their cell phone. If
you decide to use only a cell phone, keep these important
tips in mind:
typical home or work phone gives 911
operators an exact location. Cell
phones with location technology only provide
an approximate location.
911 centers across the national are NOT
equipped to receive location information.
If you are in an area that has implemented
location technology and you have an outdated
phone, your location information may not be
received by the operator.
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